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Dear Bret-Mar Landscaping,
Thank you, very much for my beautiful landscaped front, back, and all sides of my custom home. I remember when only two years ago I was referred to you by my architect for a landscaping plan. I remember calling many landscapers but none of the landscapers I called were certified landscape architects. I was excited and very pleased to find out Bret-Mar not only has one but two landscape architects. Sharon the owner planned, designed, and implemented to perfection with her husband Kurt the other landscape architect the plantings, bushes, flowers and trees. They are both involved from the beginning to even making many visits to my home during the planning, designing, and installation. My backyard patio has a sitting wall but the flooring is like walking outside to another country. All my ideas and dreams for this home were materialized with their assistance. The landscaping compliments the custom home design. Everyone who has seen my house and the lovely landscaping always asks for the name and telephone number of Bret-Mar. I would refer both Sharon and Kurt to anyone in a second. Their installers were polite, hardworking, and professional. Please contact me if you would like to see my landscaping or would like to know how my positive experience can assist you in hiring these wonderful, honest, and hardworking people.
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Dear Sharon and Kurt,
Before any more time goes by, we wanted to take a few minutes to let you know how pleased we are with the landscaping you recently completed at our home. Following our addition and renovation, our property was a mess and we were anxious to clean up our destroyed backyard and our overgrown front yard. We consider it providential that we heard of your excellent work and we couldn't be happier with everything you did from start to finish!
Sharon, it was always a pleasure to talk to you. You are an excellent listener and communicator. Thank you, too, for always knowing the right questions to ask to achieve the results we wanted. We appreciate the creativity, meticulous attention to detail, and professional knowledge you brought to our project along with the flexibility to make adjustments during the work. We felt from the start that we had engaged in a collaborative effort with your firm.
Kurt, thank you for your expertise and attention to detail. When we left for work each day, we knew our project was in good hands and that you were always lookings out for our best interests. I would often see you and Sharon consulting about landscaping choices which had been made, and when you needed to make a change, it was always done with our input and preferences in mind.
Bret-Mar has proven to be a reliable, conscientious and imaginative firm to work with. At some point in the process, we sensed your attention, Sharon and Kurt, to our project couldn't have been greater than you would have given if it was your own home. Thank you. You run a business that is rare in today's market. We will not hesitate to recommend you to our family and friends, and we look forward to continuing to work with you on the maintenance of our property.
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A note from a recent project:
"I just read your mission statement on your web site and you definitely exceeded our expectations with your initial design and execution of the design. When I walked in the garden as Kurt was finishing on the last day it was pure magic. The garden was full of texture and there was something to see around every corner.
I have a story. When some minor work was being completed by Cardiff Industries on the Pergola a few days ago, we found three of the workers sitting on the bench under the Pergola. My wife came out and asked when they will start the work and they responded that they "needed some more relaxing time" because they were enjoying the serenity of the garden and that they felt they were in Europe somewhere. Thank goodness they weren't being paid by the hour!"
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A recent letter from a south suburban couple:
"Our suburban home of thirty-five years needed to be rejuvenated outside with pavers and landscaping. We consulted with Unilock Pavers and with a neighbor who had worked with you; both said Bret-Mar would be an excellent choice. How right they were!” [June 2004]
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Another letter from a residential landscape project:
"I am pleased to have the opportunity to provide a reference for Bret-Mar Landscaping. They designed and installed a pond in the back yard of our Tinley Park, IL home during the summer of 2003...I would highly recommend using Bret-Mar for a pond or any other type of landscaping service. Kurt and Sharon are highly professional and they do an outstanding job at a fair price."
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A note from another home owner:
"Just wanted to let you know how happy we are with the beautiful job you did. We have received a multitude of compliments...Your staff was remarkable not only in their professionalism - but also in their promptness & neatness. You have a top notch establishment. We are so glad to have done business with you both!"
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